NOVARTIS PATIENT SUPPORT™

PERSONALIZED SUPPORT THAT CAN HELP YOU START, STAY, AND SAVE ON TREATMENT
Once you’ve been prescribed KESIMPTA, you or your loved one can sign up for Novartis Patient Support. It's a comprehensive program with a dedicated team in your corner.
What does personalized support mean?
You'll have a go-to team you can count on who will reach out from the start and get to know you. When you have questions, you can talk to them directly.*
*Novartis Patient Support does not provide clinical advice and is not a substitute for consulting with your health care provider.
‡2025 data on file.

BECOME A MEMBER
Have a prescription? You can enroll to get the Co-Pay Plus offer and pay as little as $0 co-pay.†
If you haven’t heard from us or aren’t a member yet, enroll yourself below for personalized support.
A helping hand when you need it
Count on personalized assistance at every step. You’ll get help with:
FINANCIAL SUPPORT
How can I save on KESIMPTA?
Cost shouldn’t be a barrier between you and the treatment you need. Your support will be based on your unique financial situation. That will include things like your prescription and insurance coverage. Novartis Patient Support offers options to help you afford your treatment.
What is the Co-Pay Plus offer?
If eligible, the Co-Pay Plus offer may help you pay for your KESIMPTA, including refills. Co-Pay Plus is not health insurance but can help cover out-of-pocket expenses related to your prescription.
Pay as little as $0 with Co-Pay Plus†
- Eligible patients with private insurance may pay as little as $0
- Your annual benefit limit automatically resets every year
- There’s no need to sign up again
What if my insurance coverage is delayed or denied?
If coverage is delayed, and you have private insurance, the Co-Pay Plus offer can help you to:
Get KESIMPTA if your coverage is delayed. The Co-Pay Plus offer can provide up to 15 doses of KESIMPTA for free§ while seeking coverage
Pay for your KESIMPTA out-of-pocket costs once your coverage is approved. Out-of-pocket costs could be your co-pay, coinsurance, or deductible
3 ways to sign up for Co-Pay Plus
Once your health care provider prescribes you KESIMPTA:
§Bridge Program: Must have commercial insurance, a valid prescription for KESIMPTA, and a denial of insurance coverage based on a prior authorization requirement to qualify. Eligible patients may receive up to 15 doses or until insurance coverage approval. Not available to patients whose medications are reimbursed in whole or in part by Medicare, Medicaid, TRICARE, VA, DoD or any other federal or state program, or where prohibited by law. No purchase necessary. Program is not health insurance, nor is participation a guarantee of insurance coverage. Other limitations may apply. Novartis reserves the right to rescind, revoke, or amend this Program without notice. Patients may be asked to reverify insurance coverage status during the course of the program.
What if I don’t have insurance?
There may be options available to you.
Novartis Patient Assistance Foundation, Inc. (NPAF) is an independent, 501(c)(3) non-profit entity that provides certain medications at no cost to eligible patients who cannot afford the cost of Novartis medications supported by NPAF.
To be eligible, you must:
Reside in the United States or a US Territory
Be treated by a licensed US health care provider on an outpatient basis
Meet income and insurance guidelines
Please visit www.PAP.Novartis.com or call NPAF at 1-800-277-2254 to learn more about eligibility and how to apply.
INSURANCE SUPPORT
How can my Novartis Patient Support team help me navigate insurance coverage?
Supporting your start on KESIMPTA is our number one priority. Novartis Patient Support is here to help. You'll work with an experienced team member who can:
ONGOING SUPPORT
What if I need support after starting KESIMPTA?
Once you’ve started treatment, your Novartis Patient Support team will be there for you.
Live one-on-one support is available to assist you with:
- Guidance on your health plan coverage process
- Options for saving on your prescription
- Setting up your routine and getting more help with KESIMPTA
- Educational resources about KESIMPTA and living with RMS
- You can ask about:
- Paying for treatment
- Home delivery of KESIMPTA
- Supplemental auto-injector resources
- Long-term support, like calls, texts, and emails
Novartis Patient Support does not provide medical advice and doesn’t replace medical guidance from your health care provider. Our goal is to help you feel informed about your treatment from day one.
How do I Sign Up for Novartis Patient Support?
There are 3 ways to get started. Once your health care provider prescribes KESIMPTA, you can:
We'll call you once you're enrolled in patient support services for KESIMPTA, but you can always reach us here:
855-KESIMPTA (855-537-4678), Monday through Friday, 8:30 AM to 8:30 PM ET, excluding holidays
- Press Option 2 for financial and insurance support
- Press Option 3 for ongoing support
To be sure you don’t miss your Coordinator’s call, add
855-537-4678 as “Patient Support Services for KESIMPTA” to your phone contacts.
Call Novartis Patient Support at 855-537-4678, Monday through Friday, 8:30 AM to 8:30 PM ET, excluding holidays.

Guidance for the
auto-injector pen is available, if needed.
With the pen, you can take KESIMPTA yourself, once a month§—from the comfort of home. Someone from your health care team will show you how to use the pen so you’ll be ready on treatment day.
Resources are available to help you use auto-injector pen with confidence. If you want refresher checkout this step-by-step video or Quick Tips for Use brochure.

