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COVID-19 FAQs

Some things you may be wondering about COVID-19

These are uncertain times. Of course it will raise some questions.

We want to make sure you have access to information about COVID-19, so we have put together answers to some of the most frequently asked questions.

We’re closely monitoring the situation and want to make sure you’re staying safe. Please take precautions to reduce the risk of contracting COVID-19, and don’t hesitate to reach out to your health care team with questions or concerns.

You can also reach out to 1-888-NOW-NOVA (1-888-669-6682), 8:30 ᴀᴍ–5:00 ᴘᴍ ET, Monday–Friday.

To learn more about how Novartis is responding to COVID-19, visit novartis.com/coronavirus

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Want co-pay help?

97% of all prescriptions filled have a $0 out of pocket cost when used with the Access Card*‡ from the Alongside™ KESIMPTA Patient Support Program.

MS, multiple sclerosis; RMS, relapsing multiple sclerosis.
*Limitations apply. Offer not valid under Medicare, Medicaid, or any other federal or state health insurance program. Patients with commercial insurance who are initially denied coverage may receive free KESIMPTA for up to 12 months while seeking coverage. Patients with commercial insurance who have coverage for KESIMPTA may receive up to $18,000 in annual co-pay benefits. Novartis reserves the right to rescind, revoke, or amend this program without notice. Additional limitations may apply. See complete Terms & Conditions at start.kesimpta.com.
2023 data on file.

KESIMPTA, the KESIMPTA logo, and SENSOREADY are registered trademarks of Novartis AG.
ALONGSIDE and the ALONGSIDE logo are trademarks of Novartis AG. 
AUBAGIO is a registered trademark of Genzyme, a Sanofi company. 
Please see each product’s respective PI for additional information including indication, dosing, and safety.